Customer Service Ai Chatbot

The thought behind the invention of AI chatbots must have revolved around the need for customer satisfaction. Do you know why? It’s because customer service AI chatbot are advanced enough to be able to interact with customers and provide quick solutions to the issues and queries raised by them. This leads to enhanced customer service. Approximately 80% of company CEOs have changed or plan to change their customer engagement strategy by incorporating AI-powered chatbots.